Business Analyst |
| Benefits: | Medical, dental, vision, life, disability, 401(k), vacation |
| Employment Type: | Full Time |
| Description: | Billhighway is a continuously growing tech company that brings energy and innovation to the heart of metro Detroit. We are looking for a Business Analyst to join our team! We work in a fast-paced environment where opinions are respected and contributions are rewarded. Everybody on our team is encouraged and expected to challenge the status quo and collaborate with one another.
The role: Business Analyst
The Business Analyst serves as the liaison between the customer community and the application development team. Comprehensive experience with all facets of the software development lifecycle (requirements definition, system design, development, testing, deployment and support) is a must as the role is intricately woven into each and every step. The individual must be an excellent communicator, tactful diplomat, problem solver, thinker and analyzer - with the ability to understand and respond to user needs in a rapidly changing business environment. She/he will need to "think big" and determine how new software applications and corresponding processes can be used to solve business challenges in a creative, scalable, and impactful way. In short, the Business Analyst�s success is built on asking the right questions, in the right way, at the right time.
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| Duties: | � Interact extensively with internal and external clients
� Gather business requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
� Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
� Develop the following documentation according to standard templates, using natural language
o Functional requirements (Business Requirements Document)
o Use Cases, GUI, Screen and Interface designs
o Acceptance criteria and definition of done
� Review requirements documents with the business, elicit feedback, integrate feedback into requirements documents as necessary
� Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
� Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
� Conduct user acceptance testing to ensure the program can be used easily, quickly and accurately and that all identified requirements have been met
By applying and joining our team, here�s what you can expect:
1. Supporting Teams- Each day, we aspire to help each other be the best that we can be in our performances.
2. Outstanding Culture � An environment of jeans and T-shirts, lunchtime Wii tournaments and flex work time actually exist outside of your dreams.
3. Killer Results � Breaking records and delivering results are daily requirements. Be able to work with and own a product you believe in.
4. Countless Opportunities � Our voices are heard and our work is seen. Going the extra mile around here doesn�t go unnoticed.
Our outstanding culture has earned us the �Crain�s Coolest Place to Work� award for 2011. We value efficiency, simplicity and working smart, all of which make us one of �Metro Detroit�s 101 Best and Brightest Companies to Work For� in 2010. Here�s your chance to be part of an award-winning team!
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| Qualifications: | � Bachelor�s degree in Information Systems Management, Business Management, Computer Science or similar field
� 5+ years of experience in systems analysis and software development
� Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
� Excellent verbal and written communication skills and the ability to interact professionally with both technical and non-technical professionals at all levels of an organization
� Experience with financial management principles, concepts and systems
� Passion for leveraging technology to make business more effective and scalable
� Product and technology savvy. Keeps knowledge up to date with developments in the industry
� Client-oriented
� Strong interpersonal skills and team-oriented mindset
� Attacks challenges, solves problems
� Must be able to handle aggressive deadlines and juggle multiple responsibilities
� Ability to think creatively under constrained deadlines
� Energetic, hard-working and driven by the desire to succeed
� Deep sense of accountability and responsibility: will be empowered to act, and will be expected to do so
� Experience working in a fast paced, dynamic, rapidly growing environment
� Agile experience is a definite plus
� Working knowledge of data structures and database design
� Ability to travel
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