Member Relations Representative |
| Salary Range: | $12/hr |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | No |
| Employment Type: | Part Time |
| Description: | The primary business function of this position is to reach out and involve clients in their membership within Automation Alley, thus impacting the overall member experience and increasing retention through member satisfaction. |
| Duties: | Major Duties and Responsibilities
�Create professional business relationships with new and existing members
�Assist and attend member orientations and new member networking events
�Must be comfortable making several phone calls per day
�Attend Automation Alley events to meet, greet and engage members
�Responsible for the creation of monthly reports
�Reports to and supports the Member Relations Supervisor as needed
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| Qualifications: | Performance and Technical Skills Required for Success:
�Excellent interpersonal skills and telephone etiquette
�Strong written and organizational skills
�Proficiency Microsoft Word, Excel, Outlook, and Salesforce.com
�Must be able to work in a fast-paced team environment
�Professional, well-groomed appearance
Experience and Educational Requirements:
�BA/BS degree in the field of Business from an accredited university or Associate degree and two years of relevant work experience |
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