CORPORATE RECEPTIONIST |
| Salary Range: | 30-35/K + BONUSES |
| Employment Type: | Contract |
| Description: | Responsible for greeting and announcing visitors, ensure prompt and courteous responses to all incoming calls to the switchboard, focal point for all divisions who call to locate headquarter employees and provide information and direction as needed. |
| Duties: | 1. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries in a professional & friendly manner.
2. Directs visitors by maintaining employee and department directories; giving instructions.
3. Maintains security by following procedures; monitoring logbook; issuing visitor badges.
4. Professionally answer phone, screen and direct incoming calls.
5. Respond to queries from the public and customers; know who to contact to obtain information or when to transfer the question to the appropriate department
6. Prepare letters, documents and presentations.
7. Maintain receptionist fill-in rotation schedule for breaks, lunches and vacations.
8. Ensure receptionist fill-ins are trained on proper phone and visitor protocol.
9. Administer dry cleaning service program.
10. Support employee activities.
11. Maintains safe and clean reception area by complying with procedures, rules, and regulations.
12. Maintains continuity among fill-in team by documenting procedures, and communicating actions, irregularities, and continuing needs.
13. Provide administrative support as necessary to various departments.
14. Use of problem solving skills will vary between routine work and frequent occasions where research and interpretation of data is required.
15. Makes decisions to interpret policy and avoid undesirable precedents.
16. Exhibits sound and accurate judgment.
17. Must be consistently capable of making fair decisions based on experience, consulting with management and utilizing knowledge of policies, rules and procedures
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| Qualifications: | 1. High School Diploma required
2. 1-2 years prior experience managing a corporate front desk
3. 1-2 years experience in Microsoft Office (Outlook, Word, Excel, PowerPoint).
4. Experience in administrative or clerical activities is highly preferred
5. Must be able to communicate effectively with all levels within as well as outside the Company.
6. Ability to interact professionally with all levels within as well as outside the Company.
7. Ability to adapt to changes in the work environment.
8. Possess high energy, initiative, process orientation and superior multitasking.
9. Proficiency in written and oral communication skills.
10. Experience in Excel, Word, Sharepoint, PowerPoint, and other Microsoft Office Applications.
11. High level of organization skills and attention to detail.
12. Ability to manage stress.
13. Provides individuals information so they can make accurate decisions; is timely with information.
14. Must be dependable, reliable and committed to position.
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